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Vacancies at Acorn Insurance

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Acorn Insurance – Current Vacancies

Established in 1982, our headquarters are based in Formby, a quiet town in the North West. From this small acorn we continue to grow, having recently expanded our offices to Liverpool city centre in an historic Grade II listed building. With such growth, we now require talented individuals to join our expanding departments, bringing new skills, experience and a shared dedication to succeed. This page contains all of the current opportunities to join our continually expanding company.

We value our employees and strive to provide a friendly and professional workplace environment that focuses on the development of our teams.

Below are our most recent career opportunities – please scroll down in order to see all current vacancies. Click on the icon to the right of the job title to see full details of the position. You can read our Applicant Privacy Policy here.

To apply, simply send your current CV, together with the full job title (including geographical location of the position) to: talentacquisition@acorninsure.com. Clicking the ‘Apply’ button, found within each vacancy description, will either lead directly to an application page or open our email address. If emailing, please remember to include the position to which you would like to apply within your email.

Claims Administrator (Sevenoaks)

Role: Claims Administrator

Locations: Sevenoaks

Working hours: Monday to Friday 9:00 am to 5:30 pm, 37.5 hours per week.

Salary: £21,000

-A starting salary of £21,000 per annum.

-After 6 months upon successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.

-Upon passing developmental competencies, after 12 months of service you will receive a further uplift of £1000 taking your salary to £22,500 per annum.

What you will be doing:

  • Effectively reference inbound communication and allocate to the relevant claim
  • Provide assistance with all outgoing mail including special and recorded delivery requests in line with the best practice process
  • Scanning and referencing open and closed post items
  • Assist with managing stock control and ordering of supplies, including stationery, letterhead and office sundries
  • Transferring historic paper files to electronic format
  • Organisation and maintenance of image-based documentation and folders
  • Providing assistance with all ad hoc administrative tasks where required; to support the team/department and /or Management Team
  • Effectively use Visualfiles to reference post
  • Ability to apply knowledge of the service suppliers to effectively manage required administration tasks
  • Endorse and drive company values and behaviours

Why Acorn Insurance?

Acorn wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays4
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network includes:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career at Acorn Insurance

Complaints Handler

Job Title: Complaints Handler

Location: Liverpool

Working Hours: Monday to Friday, 9:00 am – 5:30 pm

What you’ll be doing:

  • Conduct prompt and thorough complaint investigations, collating all available evidence to arrive at a fair and reasonable assessment of the matter under consideration
  • Capture and record key data ensuring its integrity throughout the lifecycle of the complaint
  • Excel against customer service level expectations and take ownership of all related communication
  • Ensure effective discussion and communication to all complainants regarding progression and decisions
  • Accurate assessment and mitigation of complaint financial exposure
  • Maintain effective portfolio and diary management to minimise complaint lifecycle and adhere to strict regulatory timelines
  • Analyse and deliver feedback on complaint handling to promote continuous improvement within the business

What we’re looking for:

  • Excellent customer service and negotiation skills
  • Persuasive, strong and confident communicator
  • Ability to use own initiative to explore all options to achieve the best outcome for the business
  • Commercial and regulatory awareness
  • Motivated self-starter
  • Ability to work as part of a team

About Acorn Insurance

With 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £250 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK-wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career with Acorn Insurance

Control Team - Team Leader (External)

Role: Control Team – Team Leader

Location: Liverpool

Working hours: Monday to Friday 9:00 am to 5:30 pm (37.5 hours per week)

Salary: Competitive

What you will be doing:

  • Set, monitor and manage KPIs
  • Regular reporting to Head of Financial Operations, working closely to ensure resource is effectively utilised and forecasted
  • Manage the escalation and resolution of any issues to senior management in a timely manner with supporting information and preventative measures implemented to prevent any future reoccurrences
  • Prioritisation of team workload to meet demand during busy periods
  • Manage direct-report staff, to effectively train, evaluate and support them
  • Perform regular 1-2-1 sessions and appraisals with team members providing feedback and performance management where required

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive including;

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week, selected offices
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Control Team - Team Leader (Internal)

Role: Control Team – Team Leader

Location: Liverpool

Working hours: Monday to Friday 9:00 am to 5:30 pm (37.5 hours per week)

Salary: Competitive

What you will be doing:

  • Set, monitor and manage KPIs
  • Regular reporting to Head of Financial Operations, working closely to ensure resource is effectively utilised and forecasted
  • Manage the escalation and resolution of any issues to senior management in a timely manner with supporting information and preventative measures implemented to prevent any future reoccurrences
  • Prioritisation of team workload to meet demand during busy periods
  • Manage direct-report staff, to effectively train, evaluate and support them
  • Perform regular 1-2-1 sessions and appraisals with team members providing feedback and performance management where required

 

You must have at least 6 months continuous employment within Acorn Insurance/Granite. You must not have any live warning, written or verbal, on file within the last 6 months. All other standard housekeeping requirements are expected such as good time keeping and attendance record.

Important: please advise your current manager of your intention to apply.

Please direct any questions to talentacquisition@acorninsure.com and not to the department manager.

Customer Advocacy Lead

Role: Customer Advocacy Lead

Location: Hybrid – Mersey Chambers

Working Hours: Monday to Friday, 37.5 hours between 9:00 am and 5:30 pm

This is a 6-month secondment

Closing Date: 12/08/2022

What you will be doing:

  • Working collaboratively between our Complaints Team and various Operational Areas across the business to promote positive results on the Customer Journey and experience they have throughout our business
  • You will passionately respond to customers who need our support when problems arise and deliver a swift resolution for them by completing care calls
  • Take ownership of Escalations and support the Complaints Team when required, specifically dealing with complaints within a range of 0-3 days
  • Monitor and evaluate TrustPilot, CSAT and NPS results and contact customers who need our support and provide them with a resolution
  • Review Complaints, Quality Assurance Results, TrustPilot Reviews, CSAT and NPS results to identify trends.  Once those trends have been identified you will link in with the Head of Complaints and support the review of these findings
  • Proactively identify issues that are on the horizon that could potentially impact our customers and work collaboratively with Operational Area’s, RPA, Quality Assurance and the Complaints Team to reduce customer impact or improve colleague capability and awareness
  • Building strong, effective working relationships at all levels, be comfortable building reports and presenting to Senior Leaders across the business
  • Organise and provide material for, and help deliver buzz sessions and training sessions across the business

 

What we’re looking for:

  • Someone who is truly passionate about our customers and brand and has a can-do attitude, breaking down barriers where required
  • Be self-sufficient and have a strong ability to manage your own workload
  • You are proactive in your approach and can think on your feet when dealing with customers to provide a resolution
  • Experience in identifying trends in data, being able to articulate this well within reports to drive actionable outcomes for our customers
  • Experience of working within a fast-paced environment with the customer at the heart of everything you do
  • Strong experience in engaging and interacting with people at all levels, or be comfortable with this as part of your new role
  • Confident and competent communicator, both written and oral
  • Proficient in Microsoft Office

You must have at least 6 months of continuous employment within Acorn Insurance/Granite. You must not have any live warning, written or verbal, on file within the last 6 months. All other standard housekeeping requirements are expected such as good timekeeping and attendance records.

Important: Please advise your current manager of your intention to apply.

Please direct any questions to talentacquisition@acorninsure.com and not to the department manager.

Customer Service Representative – Internal

Customer Service Agent Finance

An exciting opportunity has become available within our expanding Finance Department. We are looking for a Finance Customer Service Agent who is passionate about delivering an outstanding level of customer service.

If you are self-motivated, have great communication and listening skills and want to work for a company who offers excellent training, a friendly working environment and a flexible approach to working then this may be the job for you.

Working hours: Full Time;

You will be working 37.5 hours a week between 8:00 am and 19.30pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of 9.00 am and 17.30pm only.

No Sunday working.

Flexible part-time positions are also available.

As a company, we really value your work-life balance so all rotas will be given 3 weeks in advance to enable you to plan ahead. Bank Holiday working may be required.

Role: Finance Customer Service Agent

Location: Liverpool/Hybrid. You will be based in our vibrant Liverpool City Centre office for 3 days a week and home working 2 days a week (providing your home environment is suitable).

Apply

What you will be doing:

As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills and will include.

  • Taking payments from customers who have missed their direct debit payment
  • Dealing with general customer queries about their monthly direct debit payments
  • Amending and updating customers’ details, including changing their direct debit payment dates and bank account details
  • Setting up Payment Plans and providing support for customers who may require forbearance options
  • Offering solutions for customers who are in financial difficulty
  • Sending out the documentation to customers
  • Amending and updating customer details on the relevant software systems, paying particular attention to detail and ensuring that the customer’s file is updated accurately
  • Logging, handing and resolving complaints
  • Referrals to other departments where applicable
  • Adherence to FCA compliance procedures at all times

What we’re looking for:

  • A Positive “can do” attitude
  • Excellent communication and listening skills
  • The ability to demonstrate empathy and patience when dealing with all customers
  • Excellent attention to detail
  • Good problem solver
  • Ability to work in a fast-paced environment
  • Ability to multi-task and manage time effectively
  • Excellent customer service skills, incorporating a confident and pleasant telephone manner

You must have at least 6 months of continuous employment within Acorn Insurance/Granite. You must not have any live warning, written or verbal, on file within the last 6 months. All other standard housekeeping requirements are expected such as good timekeeping and attendance records.

Important: Please advise your current manager of your intention to apply.

Please direct any questions to talentacquisition@acorninsure.com and not to the department manager


Customer Service Representative - Formby

Role: Customer Service Representative

Location: Formby

Working hours: Part-time – multiple shift options available between Monday & Saturday, starting from 15 hours per week.

Salary: Basic FTE £21,000 up to £24,500 OTE, Pro-rata for part-time hours, based on 37.5hrs FTE

Closing Date: 05/08/2022

What you will be doing:

  • Responding to Customer Queries about their insurance policies via phone, email, and webchat
  • Have multiple conversations with different customers on webchat without compromising the quality of the chats
  • Making changes to customer’s insurance policies
  • Provide accurate information to customers about their insurance policy
  • Dealing with customer queries over direct debit payments
  • Identifying and assessing customer needs to achieve satisfaction and a one-call resolution
  • Ensure all customer records are updated accurately
  • Contact customers by phone and email for outstanding documentation
  • Ensure that all FCA compliance procedures are adhered to at all times
  • Investigate and resolve customer complaints

What we’re looking for:

  • A Positive “can do” attitude
  • Excellent verbal and written communication skills
  • Great listening skills
  • High level of accuracy and attention to detail
  • Good problem solver
  • Ability to work in a fast paced environment
  • Ability to multi-task and manage time effectively
  • Be able to demonstrate patience and empathy
  • Excellent customer service skills, incorporating a confident and pleasant telephone manner
  • Previous Insurance or Financial Services Industry Experience
  • Previous Customer Service Experience

About Acorn Insurance:

We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customer’s unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest-growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Perk Box Online & High Street vouchers and discounts
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • National vocational qualifications
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on 01704 336 012 or alternatively email talentacquisition@acorninsure.com

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.

Customer Service Representative - Liverpool

Role: Customer Service Representative

Location: Hybrid remote and Liverpool City Centre

Working hours: Full Time; You will be working Monday to Saturday, 37.5 hours a week between 8:00 am and 19:30pm on a three-week rolling rota. You will only need to work 1 in 3 Saturdays between the hours of 9:00 am and 17.30pm.

No Sunday working.

Flexible part-time positions are also available.

As a company, we really value your work-life balance so all rotas will be given 3 weeks in advance to enable you to plan ahead. Bank Holiday working may be required

Salary: A competitive salary package of £21,000 – £24,500 OTE

-A starting salary of £21,000 per annum.

-After 6 months of successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.

-Upon passing developmental competencies, after 12 months of service you will receive a further uplift of £1000 taking your salary to £22,500 per annum.

-After 18 months of service you will be eligible for a £2000 KPI related bonus taking your total earnings to £24,500 OTE per annum.

As a company, we really value your work-life balance so all rotas will be given 3 weeks in advance to enable you to plan your days weeks in advance.

We are looking for Customer Service Agents who are passionate about delivering outstanding customer service. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you

As a company, we really value your work-life balance so all rotas will be given 3 weeks in advance to enable you to plan your days weeks in advance.

Bank Holiday working may be required.

What you will be doing:

  • Responding to Customer Queries about their insurance policies via phone, email and webchat
  • Have multiple conversations with different customers on webchat without compromising the quality of the chats
  • Making changes to customer’s insurance policies
  • Provide accurate information to customers about their insurance policy
  • Dealing with customer queries over direct debit payments
  • Identifying and assessing customer needs to achieve satisfaction and a one-call resolution
  • Ensure all customer records are updated accurately
  • Contact customers by phone and email for outstanding documentation
  • Ensure that all FCA compliance procedures are adhered to at all times
  • Investigate and resolve customer complaints

What we’re looking for:

  • A Positive “can do” attitude
  • Excellent verbal and written communication skills
  • Great listening skills
  • High level of accuracy and attention to detail
  • Good problem solver
  • Ability to work in a fast-paced environment
  • Ability to multi-task and manage time effectively
  • Be able to demonstrate patience and empathy
  • Excellent customer service skills, incorporating a confident and pleasant telephone manner
  • Previous Insurance or Financial Services Industry Experience
  • Previous Customer Service Experience

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customer’s unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with the fastest-growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £250 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network includes:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fund-raising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career with Acorn Insurance

Customer Service Representative – Granite Finance (External)

Salary: £24,000 OTE

A starting salary of £21,000 per annum.

After 6 months this will increase to £21,500 upon successful completion of your probationary service.

After 12 months this will increase to £22,500 upon successful completion of your competency framework.

After 18 months you will have the opportunity to earn an annual bonus of up to £2000 (paid monthly) making your overall potential earnings up to £24,500 per annum.

Training and ongoing coaching and development will be provided to help you succeed in your role as we are committed to supporting you so you can reach your maximum earnings.

Working hours: Full Time;

You will be working 37.5 hours a week between 8:00 am and 7:30 pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of 9.00 am and 5:30 pm only.

No Sunday working.

Flexible part-time positions are also available.

As a company, we really value your work-life balance so all rotas will be given 3 weeks in advance to enable you to plan ahead. Bank Holiday working may be required.

Role: Finance Customer Service Agent

Location: Liverpool/Hybrid. You will be based in our vibrant Liverpool City Centre office for 3 days a week and home working 2 days a week (providing your home environment is suitable).

Apply

What you will be doing:

As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills and will include.

  • Taking payments from customers who have missed their direct debit payment
  • Dealing with general customer queries about their monthly direct debit payments
  • Amending and updating customers details, including changing their direct debit payment dates and bank account details
  • Setting up Payment Plans and providing support for customers who may require forbearance options
  • Offering solutions for customers who are in financial difficulty
  • Sending out documentation to customers
  • Amending and updating customer details on the relevant software systems, paying particular attention to detail and ensuring that the customers file is updated accurately
  • Logging, handing and resolving complaints
  • Referrals to other departments where applicable
  • Adherence to FCA compliance procedures at all times

What we’re looking for:

  • A Positive “can do” attitude
  • Excellent communication and listening skills
  • The ability to demonstrate empathy and patience when dealing with all customers
  • Excellent attention to detail
  • Good problem solver
  • Ability to work in a fast-paced environment
  • Ability to multi-task and manage time effectively
  • Excellent customer service skills, incorporating a confident and pleasant telephone manner

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career with Acorn Insurance

Customer Service Representative – Granite Finance (Internal)

Working hours: Full Time;

You will be working 37.5 hours a week between 8:00 am and 7:30 pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of 9.00 am and 5:30 pm only.

No Sunday working.

Flexible part-time positions are also available.

As a company, we really value your work-life balance so all rotas will be given 3 weeks in advance to enable you to plan ahead. Bank Holiday working may be required.

Role: Finance Customer Service Agent

Location: Liverpool/Hybrid. You will be based in our vibrant Liverpool City Centre office for 3 days a week and homeworking 2 days a week (providing your home environment is suitable).

You will be working 37.5 hours a week between 8:00 am and 7:30 pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of 9.00 am and 5:30 pm only.

No Sunday working.

Flexible part-time positions are also available.

As a company, we really value your work-life balance so all rotas will be given 3 weeks in advance to enable you to plan ahead. Bank Holiday working may be required.

Role: Finance Customer Service Agent

Location: Liverpool/Hybrid. You will be based in our vibrant Liverpool City Centre office for 3 days a week and home working 2 days a week (providing your home environment is suitable).

Apply

What you will be doing:

As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills and will include.

  • Taking payments from customers who have missed their direct debit payment
  • Dealing with general customer queries about their monthly direct debit payments
  • Amending and updating customers details, including changing their direct debit payment dates and bank account details
  • Setting up Payment Plans and providing support for customers who may require forbearance options
  • Offering solutions for customers who are in financial difficulty
  • Sending out documentation to customers
  • Amending and updating customer details on the relevant software systems, paying particular attention to detail and ensuring that the customers file is updated accurately
  • Logging, handing and resolving complaints
  • Referrals to other departments where applicable
  • Adherence to FCA compliance procedures at all times

What we’re looking for:

  • A Positive “can do” attitude
  • Excellent communication and listening skills
  • The ability to demonstrate empathy and patience when dealing with all customers
  • Excellent attention to detail
  • Good problem solver
  • Ability to work in a fast-paced environment
  • Ability to multi-task and manage time effectively
  • Excellent customer service skills, incorporating a confident and pleasant telephone manner

You must have at least 6 months continuous employment within Acorn Insurance/Granite. You must not have any live warning, written or verbal, on file within the last 6 months. All other standard housekeeping requirements are expected such as good time keeping and attendance record.

Important: please advise your current manager of your intention to apply.

Please direct any questions to talentacquisition@acorninsure.com and not to the department manager


Developed Systems Support Analyst

Role:  Developed Systems Support Analyst

Location: Liverpool/ Formby/ Remote working

Working Hours: 37.5 hours per week, Monday to Friday between 9:00 am – 5:30 pm

​Closing Date: 29/07/2022

Apply

What you will be doing:

  • Work closely with the Systems Support, Project, Development, and Database teams to ensure efficient support mechanisms and resolutions
  • Manage all escalated support requests raised from the business; Triage, troubleshoot, resolve, or escalate accordingly
  • Maintain the self-service support web portals for the business units
  • Where appropriate, develop and maintain SQL Server stored procedures and report processes to resolve and improve operational database and reporting processes
  • Work with the Infrastructure and DevOps teams to provide robust logging and monitoring solutions, using alerting and dashboards to understand system availability and performance of internal systems
  • Create and maintain developed system documentation, incl. application dependencies and ensure latest information is embedded in the Disaster Recovery plans
  • Manage, maintain, and perform backups/recoveries to support effective DR plans & procedures
  • Work within the Change Management processes
  • Work with the Database team to ensure all work is to the standards required
  • Work with the SecOps and InfoSec teams to ensure security is maintained to best practices and standards adhered to in all aspects of the work associated with the role
  • Provide regular updates to the Manager and Head of the Department
  • Perform daily, weekly, and monthly system check processes
  • Support any internal or external audit processes

 

What we’re looking for:

  • Understanding of insurance lifecycle processes and compliance
  • Problem-solving and troubleshooting skills
  • Awareness of security principles
  • Excellent written, communications, and documentation skills.
  • Communicate with all levels of staff within the business and our external 3rd partners
  • The ability to work under pressure and tight deadlines.
  • Excellent Customer Service
  • T-SQL, SSIS, SSRS, SSMS experience
  • Minimum 1 year working in an IT support role
  • Worked within an ITIL service management model or qualification or able to articulate an understanding of ITIL methodology

 

You must have at least 6 months of continuous employment within Acorn Insurance/Granite. You must not have any live warning, written or verbal, on file within the last 6 months. All other standard housekeeping requirements are expected such as good timekeeping and attendance record.

Important: Please advise your current manager of your intention to apply.

Please direct any questions to talentacquisition@acorninsure.com and not to the department manager.

Finance Assistant

Role: ​Finance Assistant

Location: Sevenoaks

Working hours: Monday to Friday, 37.5 hours between 8:30 am and 5:00 pm

Salary: £22,500

Closing Date: ​31/08/2022

Apply

What you will be doing:

  • Bordereaux Payments to all suppliers
  • Processing online electronic banking
  • Setting up and maintaining installment plans
  • Cheque production
  • Posting and allocating receipts
  • Recovery process & banking cheques
  • Accounts reconciliation
  • Maintaining excel spreadsheet recording all debt recovery activity
  • Cheque cancellations
  • First point of contact for all payment queries
  • Identification and analysis of payment errors
  • Support the Claims function with any ad hoc responsibilities and projects as required

 

What we’re looking for:

  • Strong interpersonal skills
  • A team player
  • Attention to detail with a high level of numeracy and literary competence
  • Experienced in both MS Excel and MS word 

 

If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on 01704 336 012 or alternatively email talentacquisition@acorninsure.com

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Finance Assistant (Internal)

Role: Finance Assistant

Location: Sevenoaks

Working Hours: Monday to Friday, 37.5 hours between 8:30 am and 5:00 pm

Closing Date: 31/08/2022

Apply

What you will be doing:

  • Bordereaux Payments to all suppliers
  • Processing online electronic banking
  • Setting up and maintaining installment plans
  • Cheque production
  • Posting and allocating receipts
  • Recovery process & banking cheques
  • Accounts reconciliation
  • Maintaining excel spreadsheet recording all debt recovery activity
  • Cheque cancellations
  • First point of contact for all payment queries
  • Identification and analysis of payment errors
  • Support the Claims function with any ad hoc responsibilities and projects as required

 

What we’re looking for:

  • Strong interpersonal skills
  • A team player
  • Attention to detail with a high level of numeracy and literary competence
  • Experienced in both MS Excel and MS word

 

You must have at least 6 months of continuous employment within Acorn Insurance/Granite. You must not have any live warning, written or verbal, on file within the last 6 months. All other standard housekeeping requirements are expected such as good timekeeping and attendance records.

Important: Please advise your current manager of your intention to apply.

Please direct any questions to talentacquisition@acorninsure.com and not to the department manager.

Infrastructure Engineer

Role: Infrastructure Engineer

Location: Liverpool/ Hybrid

Working hours:​Full Time; You will be working Monday to Friday, 37.5 hours a week between 8:00 am and 5:30 pm on a four-week rolling rota.

Salary: Up to £35,000 DOE

Closing Date:  28/07/2022

Apply

What you will be doing:

  • Accurately completes and submits, expenses and timesheets in a timely manner
  • Accurately completes and submits status reports in a timely manner
  • Organize and prioritize own workloads
  • Complies with all company policies and procedures
  • Actively act on feedback received to improve day-to-day performance
  • Excellent communication skills

What we’re looking for:

  • 1-2 years experience in a similar role in a similar sized organization, across a broad variety of infrastructure disciplines and technologies, supported by a background in IT support
  • Previous involvement in the implementation of infrastructure solutions
  • Experience in working on multi-tier, high volume, transactional system platforms and an understanding of the challenges and management
  • Awareness of web application development techniques and tools
  • Experience in creating and maintaining technical solution documents
  • A proactive and logical approach to fault identification, troubleshooting and problem solving
  • Ability to articulate IT issues to non-IT people
  • Working knowledge of ITIL

 

About Acorn Insurance

We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customer’s unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with the fastest-growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Perk Box Online & High Street vouchers and discounts
  • Free monthly Café Nero Coffee
  • Cycle-to-work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • National vocational qualifications
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network includes:
  • 4 Free Counselling Sessions
  • Access to a free 4-week program of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councilor 365 days a year, 24/7
  • A UK-wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on 01704 336 012 or alternatively email talentacquisition@acorninsure.com

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.

In-House Recruiter (Liverpool)

Job Title: In-house Recruiter

Location: Liverpool with Hybrid working

Salary: £22,000 – £26,000

Working Hours: 37.5 hours per week, Monday to Friday between 9:00 am – 5:30 pm

The Recruitment function plays an integral part in supporting the business’s people strategy and offers professional support and guidance to each area of the organisation.

We are looking for a resourceful and passionate In-house Recruiter to deliver exceptional Talent for hiring needs across our Group Functions

As an expert at managing relationships both externally and internally, you will capitalise on your wealth of knowledge, and influencing ability, to deliver the Recruitment strategy for Group.

As a brand ambassador and advocate of diversity, equality and inclusion a great hiring experience regardless of outcome.

There will also be opportunities to support and work on various People Services related projects.

What you will be doing:

•Responsible for the attraction and sourcing of applicants fully utilising all available resources and tools
•Contribute to, and conduct supporting activity for, the wider Recruitment and Employer Brand activities
•Development of a talent pipeline and network
•Constantly striving for a market-leading, sociable and personable candidate experience
• Responsible for arranging and confirming all candidate interviews
•Clear, concise and constructive feedback confidently delivered to each and every interviewed candidate
•Appropriate and accurate usage of Applicant Tracking System to enable an efficient internal process and data reporting
•Support the recruitment team with continued evolution of attraction and selection tools for key roles in the business
•Coach, develop and upskill key hiring Managers in candidate attraction and assessment
•Liaise with providers (Job Boards, ATS etc) where applicable to improve resources and Employer Brand impact

What we are looking for:

•A clear passion for resourcing and recruitment and desire to attract, engage and recruit leading talent
•Experienced within multiple direct sourcing methods, utilising advertising, cv banks, social media and headhunting
•Excellent verbal, written and interpersonal skills
•Ability to work in a fast paced environment
•Working knowledge of Outlook, Word, and Excel
•Excellent time management and organisational skills
•Confidence and ability to develop and maintain professional relationships at all levels within the organisation, as well as with external contacts
•Excellent interpersonal skills with an ability to interact with people at all levels

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:
· Perk Box Online & High Street vouchers and discounts
· Free monthly Café Nero Coffee
· Cycle to work scheme
· Free eye test vouchers and a contribution towards the frames
· Service-related holiday entitlement capped at 32 days (including bank holidays)
· Clearly defined progression paths with training and support
· National vocational qualifications
· Free self-development & qualifications via Magpie Learning
· A comprehensive Mental Health support network including:
· 4 Free Counselling Sessions
· Access to a free 4-week programme of CBT with a trained Therapist Mentor
· Unlimited access to a telephone councillor 365 days a year, 24/7
· A UK wide network of Mental Health First Aiders
· Competitive salary
· Free Hot Drinks on Site
· Dress Down Days
· Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
· Company Pension Scheme
· Charity fundraising events

If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on 01704 336 012

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard

In-House Recruiter (Sevenoaks)

Job Title: In-house Recruiter

Location: Sevenoaks with Hybrid working

Salary: £22,000 – £26,000

Working Hours: 37.5 hours per week, Monday to Friday between 9:00 am – 5:30 pm

The Recruitment function plays an integral part in supporting the business’s people strategy and offers professional support and guidance to each area of the organisation.

We are looking for a resourceful and passionate In-house Recruiter to deliver exceptional Talent for hiring needs across our Group Functions

As an expert at managing relationships both externally and internally, you will capitalise on your wealth of knowledge, and influencing ability, to deliver the Recruitment strategy for Group.

As a brand ambassador and advocate of diversity, equality and inclusion a great hiring experience regardless of outcome.

There will also be opportunities to support and work on various People Services related projects.

What you will be doing:

•Responsible for the attraction and sourcing of applicants fully utilising all available resources and tools
•Contribute to, and conduct supporting activity for, the wider Recruitment and Employer Brand activities
•Development of a talent pipeline and network
•Constantly striving for a market-leading, sociable and personable candidate experience
• Responsible for arranging and confirming all candidate interviews
•Clear, concise and constructive feedback confidently delivered to each and every interviewed candidate
•Appropriate and accurate usage of Applicant Tracking System to enable an efficient internal process and data reporting
•Support the recruitment team with continued evolution of attraction and selection tools for key roles in the business
•Coach, develop and upskill key hiring Managers in candidate attraction and assessment
•Liaise with providers (Job Boards, ATS etc) where applicable to improve resources and Employer Brand impact

What we are looking for:

•A clear passion for resourcing and recruitment and desire to attract, engage and recruit leading talent
•Experienced within multiple direct sourcing methods, utilising advertising, cv banks, social media and headhunting
•Excellent verbal, written and interpersonal skills
•Ability to work in a fast paced environment
•Working knowledge of Outlook, Word, and Excel
•Excellent time management and organisational skills
•Confidence and ability to develop and maintain professional relationships at all levels within the organisation, as well as with external contacts
•Excellent interpersonal skills with an ability to interact with people at all levels

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:
· Perk Box Online & High Street vouchers and discounts
· Free monthly Café Nero Coffee
· Cycle to work scheme
· Free eye test vouchers and a contribution towards the frames
· Service-related holiday entitlement capped at 32 days (including bank holidays)
· Clearly defined progression paths with training and support
· National vocational qualifications
· Free self-development & qualifications via Magpie Learning
· A comprehensive Mental Health support network including:
· 4 Free Counselling Sessions
· Access to a free 4-week programme of CBT with a trained Therapist Mentor
· Unlimited access to a telephone councillor 365 days a year, 24/7
· A UK wide network of Mental Health First Aiders
· Competitive salary
· Free Hot Drinks on Site
· Dress Down Days
· Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
· Company Pension Scheme
· Charity fundraising events

If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on 01704 336 012

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard

IT Desktop Support Technician

Role: IT Desktop Support Technician

Location: Liverpool City Centre

Working hours: Monday to Friday, on a 3-week rolling rota between 9:00 am and 9:00 pm working 1 in 4 Saturdays from 9:00 am to 5:30 pm, 37.5 hours per week

Salary: Ranging from 22,000 to £26,500 per annum

What you will be doing:

  • To be the first point of contact for all IT issues, security incidents and requests from within the business, aiming to first time resolution with escalating to resolver groups as required; ticket management, maintaining SLAs, meeting KPIs ensuring our users receive effective and efficient service
  • Provide deskside and remote IT support to the business user base.
  • Manage service & security incidents within a service desk ticketing solution to agreed processes, adhering to SLA’s, meeting required KPIs and fulfilling the escalation process to 3rd line infrastructure, application support and 3rd party support resolver groups
  • Perform daily, weekly and monthly system check processes
  • Troubleshooting and resolving network connectivity issues
  • Administering Active Directory
  • Monitor system and infrastructure availability and performance
  • Managing VOIP and digital phone systems ensuring customers have the best possible journey.
  • Assist in the maintenance and distribution of software packages, manual and automated
  • Perform actions necessary within all Security compliance processes
  • Client device builds using automated solutions and patch management
  • Monitor and manage web and email security filter rules within company guidelines
  • Manage, perform, maintain and test backups/recovery
  • Participate in production support and continuous improvement activities to enhance team practices and maintain high quality solutions.
  • Adhering to change control best practice
  • Maintain knowledge base
  • Assist with application and product testing as required

What we’re looking for:

  • Minimum 1 year working in a support role within a managed IT service desk function
  • Active Directory
  • Windows 7,8 and 10 operating systems
  • Anti-malware solution support
  • Problem solving and troubleshooting skills
  • Understanding of security principles and endpoint solutions
  • Excellent written, communications and documentation skills.
  • Communicate with all levels of staff within the business and our external 3rd partners
  • The ability to work under pressure and to tight deadlines.
  • Excellent Customer Service
  • Worked within an ITIL service management model or qualification
  • Office365 support experience
  • Basic network knowledge
  • CompTIA or other role appropriate qualifications
  • Understanding of security, server, virtualisation and cloud solutions support
  • Exposure to legal or insurance industry with familiarity of the software and toolsets utilised

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Perk Box Online & High Street vouchers and discounts
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • National vocational qualifications
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career with Acorn Insurance.

IT Support Engineer

Job Title: IT Support Engineer

Salary: £30,000 to £34,000 depending on experience

Location: Sevenoaks

Working Hours: Monday to Friday, 35 hours per week on a 2-week rota between 08:00 am and 5:00 pm, with 1 in 4 weekends on call remotely between 9:00 and 5:00 pm

What you will be doing:

  • Provide deskside and remote IT support to the business user base including Triaging, prioritisation, escalation, and actioning of support requests.
  • Perform daily, weekly and monthly system check processes.
  • Manage service & security incidents to agreed processes, adhering to SLA’s, meeting required KPIs and fulfilling the escalation process to other Teams and IT Management.
  • Troubleshooting and resolving network connectivity issues.
  • You will be the primary SME for at least one of the technologies deployed within our infrastructure.
  • Administering Active Directory and Office 365.
  • Monitor system and infrastructure availability and performance.
  • Assist in the maintenance and distribution of software packages and operating systems, manual and automated.
  • Participate in production support and continuous improvement activities to enhance team practices and maintain high quality solutions.
  • Create and update technical documentation and knowledge base articles.
  • Setup and management of Android/iOS Mobile Phones via MDM solution.
  • Own and contributing to ongoing IT Continuous Improvement Projects.

 

What we’re looking for:

  • Minimum of 3 Years in a support role with extensive user and system support experience.
  • Have excellent communication skills both written and verbally.
  • Excellent customer support and customer relation skills.
  • Ability to effectively self-manage time and prioritise support tickets based on type and severity of the reported incidents.
  • Windows Server and Desktop operating systems.
  • Excellent knowledge of Active Directory.
  • Solid knowledge of Microsoft Office 365 management.
  • To be able to follow processes and adhere to procedures/policies.

 

Preferred but not essential

  • Jira Service Desk Software
  • Experience of ManageEngine products
  • Prior use of the VisualFiles Case Management System.
  • Administering Sophos Anti-Virus
  • Recognised certifications such as MCSA/MCSE/MCTS/MCIPT
  • Tenable / Nessus
  • ObserveIT
  • zScaler

 

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fund-raising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career with Acorn Insurance

Marketing Executive

Role: Marketing Executive

Location: Liverpool/Remote working

Working hours: 37.5 Monday to Friday 9:00 am to 5:30 pm

Salary: £21,000 to £25,000

What you will be doing:

  • Developing and managing Google Ads campaigns – both search and display
  • Developing and managing social media campaigns
  • Developing content in line with best practice organic optimisation
  • Website updates
  • Working with digital and creative agencies to deliver creative assets
  • Monthly reporting of website performance and all other marketing activities
  • Developing and managing email campaigns
  • Copywriting and developing customer direct communications
  • Working with stakeholders across the business
  • Working closely with and supporting other members of the Marketing Team where necessary

     

What we’re looking for:

  • Marketing or related qualification
  • 1-2 Years of Marketing experience
  • Experience in managing Google Ads campaigns is desirable
  • Knowledge across all key aspects of digital marketing
  • Experience in using tracking and analytics platforms such as Google Analytics is desirable
  • Previous use of content management systems desirable
  • Team player
  • Able to work within a budget
  • Excellent copy-writing and proof-reading skills
  • Excellent attention to detail
  • Customer-oriented
  • Results-focused
  • Excellent communication and presentation skills
  • Proactive and motivated: a self-starter
  • Organised – Strong multi-tasking capabilities
  • Flexible approach to work required and working hours during peak times, a positive team spirit
  • Ability to effectively prioritise and execute tasks and meet tight deadlines

     

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade, and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customer’s unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with the fastest-growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include;

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts

  • Fresh fruit deliveries twice a week, selected offices
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle-to-work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK-wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

MI Analyst

Role: MI Operations Analyst
Location: Hybrid Liverpool City Centre and Remote working
Working hours: Monday to Friday 9:00 am to 5:30 pm, 37.5 hours per week.
Salary: Up to £26,000 per annum

What you will be doing:
•Monitor business performance and report on any potential risks or opportunities identified
•Design and Produce regular reporting and analysis to help management to better understand the type and quality of the business being written
•Responsible for the accuracy and quality of data and analysis
•Regularly evaluate existing reports and find improvements
•Seek to develop new methods of analysing and communicating whilst ensuring quality of output is maintained
•Provide ad hoc MI as required in a timely manner
What we’re looking for:
Experience with data manipulation and analysis in SQL, Power BI etc.
•Solid understanding of Contact Centre operations
•Intermediate to advanced Excel experience (i.e. Formulas, Pivot Tables, Macros, VLOOKUP, etc.)
•Have the ability to work independently but can seek guidance when needs to
•Be tenacious in their drive to deliver insight with an ability to communicate concepts to various stakeholders
•Enjoy solving problems with the ability to propose creative and structured solutions
•Have a meticulous attention to detail with a love for data
•Have a desire to challenge the status quo and offer new solutions in a proactive manner
•Be comfortable to manage and coordinate changing priorities and be capable of multi-tasking

About Acorn Insurance
We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?
Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive including;

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week, selected offices
  • £250 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat,
  • HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.

Mitigation Handler - Liverpool

An exciting opportunity for a Mitigation Handler has become available to join our fast-paced claims division.

You will mitigate indemnity spend of Third-Party Credit Hire and Property Damages claims, by proactively managing a portfolio of motor claims, from allocation through to settlement.

You will monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration.

Role: Mitigation Handler

Location: Liverpool

Working hours: Monday to Saturday 9:00 am to 5:30 pm, 37.5 hours per week

Salary: Salary: A competitive salary package of £21,000 – £24,500 OTE

-A starting salary of £21,000 per annum.

-After 6 months of successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.

-Upon passing developmental competencies, after 12 months of service you will receive a further uplift of £1000 taking your salary to £22,500 per annum.

-After 18 months of service you will be eligible for a £2000 KPI related bonus taking your total earnings to £24,500 OTE per annum.

What you will be doing:

  • Validate all claims for indemnity and fraud
  • Accurately assess liability
  • Contact all potential claimants or representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file
  • Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers
  • Ensure indemnity spend is minimized by commercial decision making
  • Proactive diary management to monitor and progress live hire cases
  • The accurate quantum assessment of claims presented using the relevant tools available to assist

What we’re looking for:

  • Persuasive, strong and confident communicator
  • Ability to use own initiative to explore all options to achieve the best outcome for the business
  • Motivated self-starter
  • Ability to work as part of a team

Why Acorn Insurance?

Acorn wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career at Acorn Insurance

Mitigation Handler - Sevenoaks

An exciting opportunity for a Mitigation Handler has become available to join our fast-paced claims division.

You will mitigate indemnity spend of Third-Party Credit Hire and Property Damages claims, by proactively managing a portfolio of motor claims, from allocation through to settlement.

You will monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration.

Role: Mitigation Handler

Location: Sevenoaks

Working hours: Monday to Saturday 9:00am to 5:30pm, 37.5 hours per week

Salary: Salary: A competitive salary package of £21,000 – £24,500 OTE

-A starting salary of £21,000 per annum.

-After 6 months upon successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.

-Upon passing developmental competencies, after 12 months service you will receive a further uplift of £1000 taking your salary to £22,500 per annum.

-After 18 months service you will be eligible for a £2000 KPI related bonus taking your total earnings to £24,500 OTE per annum.

What you will be doing:

  • Validate all claims for indemnity and fraud
  • Accurately assess liability
  • Contact all potential claimants or representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file
  • Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers
  • Ensure indemnity spend is minimized by commercial decision making
  • Proactive diary management to monitor and progress live hire cases
  • Accurate quantum assessment of claims presented using the relevant tools available to assist

What we’re looking for:

  • Persuasive, strong and confident communicator
  • Ability to use own initiative to explore all options to achieve the best outcome for the business
  • Motivated self-starter
  • Ability to work as part of a team

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career at Acorn Insurance

Project Executive (Internal)

Role: Project Executive

Location: Liverpool

Working Hours: Monday to Friday 9:00 am – 5:30 pm

Closing Date: 07/07/2022

What you will be doing:

  • Develop and manage a central contract repository, ensuring all contracts are registered and retained appropriately
  • Organise and manage the procurement/contract schedule, providing notification of upcoming agreement anniversaries to the relevant stakeholders
  • Responsible for managing the contract engagement process, ensuring input from relevant stakeholders, and fulfilment of the necessary checks and reviews in the contract and procurement stage
  • Document contract/procurement tender process, including requirements/brief, budget, conflicts of interest, stakeholder list, and review process
  • Documenting contract negotiation and details of any risk/term acceptance
  • Ensuring accurate execution of agreements
  • Responsible for establishing, maintain,ing and ensuring adherence to an appropriate procurement/outsourcing policy
  • Responsible for identifying and documenting key SLAs/obligations agreed, engaging the business owner to ensure they are monitored to fulfill contractual obligations
  • Prepare briefings for stakeholders subject to contractual clauses to ensure they are aware of their obligations
  • Liaise with external parties such as lawyers to collate feedback for internal briefings
  • Access management of contracts
  • Liaise with relevant departments, including finance to ensure payment requests are in line with the agreed contract
  • Contribute to the development of contracts and procurement procedures
  • An active project team member, helping form the project pipeline in line with contract anniversaries. Assisting on project work in downtime in procurement and contracts

​What we’re looking for:

  • A positive “can do” attitude
  • High level of accuracy and attention to detail
  • Strong interpersonal skills to deal with challenging issues and provide the right outcome for the business
  • Excellent organisational skills
  • Excellent verbal and written communication skills
  • Great listening skills
  • Good problem solver
  • Ability to work in a fast-paced environment
  • Ability to work multi-task

You must have at least 6 months of continuous employment within Acorn Insurance/Granite. You must not have any live warning, written or verbal, on file within the last 6 months. All other standard housekeeping requirements are expected such as good timekeeping and attendance records.

Important: Please advise your current manager of your intention to apply.

Please direct any questions to talentacquisition@acorninsure.com and not to the department manager.

Recruitment Administrator (Liverpool)

Job Title: Recruitment Administrator

Location: Liverpool

Salary: £21,000

Working Hours: 37.5 hours per week, Monday to Friday between 9:00 am – 5:30 pm

What you will be doing:

  • Providing excellent customer service with candidates and hiring managers
  • Support the team by posting vacancies, scheduling interviews and testing
  • Answer candidate questions
  • Create and issue offer of employment letters
  • Ensure all pre-employment checks are completed
  • Provide an excellent candidate experience.
  • Review CVs and shortlisting candidates for review
  • Moving candidates through the designated candidate management system/ATS ensuring swift deployment of resourced employees to vacancies
  • Coordinating the candidate pipeline through the post-interview processes, ensuring candidate engagement throughout

What we are looking for: 

  • Excellent verbal, written and interpersonal skills
  • Strong attention to detail and ability to work accurately and independently
  • Working knowledge of Outlook, Word, and Excel
  • Comfortable with manipulating reports and working with formulas
  • Excellent time management and organisational skills
  • Confidence and ability to develop and maintain professional relationships at all levels within the organisation, as well as with external contacts
  • Ability to manage conflicting priorities, exercising responsible judgement when appropriate
  • Excellent interpersonal skills with an ability to interact with people at all levels

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Perk Box Online & High Street vouchers and discounts
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • National vocational qualifications
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on 01704 336 012


All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard

Recruitment Administrator (Sevenoaks)

Job Title: Recruitment Administrator

Location: Sevenoaks

Salary: £21,000

Working Hours: 37.5 hours per week, Monday to Friday between 9:00 am – 5:30 pm

What you will be doing:

  • Providing excellent customer service with candidates and hiring managers
  • Support the team by posting vacancies, scheduling interviews and testing
  • Answer candidate questions
  • Create and issue offer of employment letters
  • Ensure all pre-employment checks are completed
  • Provide an excellent candidate experience.
  • Review CVs and shortlisting candidates for review
  • Moving candidates through the designated candidate management system/ATS ensuring swift deployment of resourced employees to vacancies
  • Coordinating the candidate pipeline through the post-interview processes, ensuring candidate engagement throughout

What we are looking for: 

  • Excellent verbal, written and interpersonal skills
  • Strong attention to detail and ability to work accurately and independently
  • Working knowledge of Outlook, Word, and Excel
  • Comfortable with manipulating reports and working with formulas
  • Excellent time management and organisational skills
  • Confidence and ability to develop and maintain professional relationships at all levels within the organisation, as well as with external contacts
  • Ability to manage conflicting priorities, exercising responsible judgement when appropriate
  • Excellent interpersonal skills with an ability to interact with people at all levels

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Perk Box Online & High Street vouchers and discounts
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • National vocational qualifications
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on 01704 336 012


All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard

Refer a Friend Scheme

Congratulations!

Our Colleague and your friend have personally recommended you to apply to our referral scheme.

Welcome to The Granite Group, we truly believe that our employees are the heart of who we are. We live our company values to deliver the best possible service to our customers. At The Granite Group, we recognise the importance of integrity and career development for both our employees and our company.

We greatly value personal recommendations of top talent into the business and we acknowledge that this can help to steer the business to its continuous success.

Our Refer a Friend Scheme offers our employees the opportunity to proudly represent The Granite Group and personally recommend top talent into the business.

About Acorn Insurance

We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Perk Box Online & High Street vouchers and discounts
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • National vocational qualifications
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and
  • Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on 01704 336 012 or alternatively email talentacquisition@acorninsure.com

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard

Sales Agent - Taxi

Role: Insurance Sales Agent

Location: Formby

Working hours: Monday to Saturday, 37.5 hours between 8:00 am and 7:30 pm on a three-week rolling rota, including 1 in 3 Saturdays

Salary: £21,000 – £24,500 OTE

– A starting salary of £21,000 per annum.

– After 6 months of successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.

– After 12 months of service upon passing developmental competencies, you will receive a further uplift of £1000 taking your salary to £22,500 per annum.

– After 18 months of service you will be eligible for a £2000 KPI related bonus per annum taking your total salary to £24,500 per annum.

At Acorn Insurance we offer a clear salary progression track from day one. Working in a historical building overlooking Liverpool’s iconic waterfront, we are passionate about collaborative working, help our new colleagues settle quickly within the office whilst continuing to build our fantastic culture and focusing on personal development.

What you will be doing:

  • Quoting and closing new business enquiries
  • Building and maintaining long-standing client relationships
  • Amending customer policies, payments and schedules
  • Retaining existing clients at renewal
  • Supporting customers with existing policy amendments
  • Working towards individual and team targets
  • Providing excellent rapport building skills.
  • Handling sensitive information and following data protection principles
  • Adhering to strict FCA guidelines
  • Providing a professional service and promoting our brand in a positive manner

What we’re looking for:

  • Clear and effective communication skills
  • Ability to assist with clients of all ages and backgrounds
  • Excellent organisational skills and ability to prioritise work
  • Strong literacy & numeracy skills
  • Ability to develop relationships from scratch
  • Excellent telephone manner

About Acorn Insurance

With 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career with Acorn Insurance

Sales Agent - Taxi (Part Time)

Role: Insurance Sales Agent

Location: Formby

Working hours: Part-time – multiple shift options available between Monday & Saturday, starting from 15 hours per week.

Salary:  Basic FTE £21,000 up to £24,500 OTE, Pro-rata for part-time hours, based on 37.5hrs FTE

What you will be doing:

  • Quoting and closing new business enquiries
  • Building and maintaining long-standing client relationships
  • Amending customer policies, payments, and schedules
  • Retaining existing clients at renewal
  • Supporting customers with existing policy amendments
  • Working towards individual and team targets
  • Providing excellent rapport-building skills.
  • Handling sensitive information and following data protection principles
  • Adhering to strict FCA guidelines
  • Providing a professional service and promoting our brand in a positive manner

What we’re looking for:

  • Clear and effective communication skills
  • Ability to assist clients of all ages and backgrounds
  • Excellent organisational skills and ability to prioritise work
  • Strong literacy & numeracy skills
  • Ability to develop relationships from scratch
  • Excellent telephone manner

About Acorn Insurance

We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customer’s unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with the fastest-growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Perk Box Online & High Street vouchers and discounts
  • Free monthly Café Nero Coffee
  • Cycle-to-work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • National vocational qualifications
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network includes:
  • 4 Free Counselling Sessions
  • Access to a free 4-week program of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councilor 365 days a year, 24/7
  • A UK-wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat,
  • HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

    If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on 01704 336 012 or alternatively email talentacquisition@acorninsure.com

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.

Senior Frontend Developer

Company Introduction

Acorn Insurance is seeking a full-time, full-stack Web Developer to join our development team.

We are looking for an innovative developer who has at least 3 years of commercial experience developing front end systems.

You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality products are important.

Responsibilities

  • Developing new and enhancing existing user-facing features using React.js and Typescript
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high-quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers
  • Working collaboratively in a multi-disciplinary team to reach a single goal

Skills

  • Strong proficiency in JavaScript and Typescript
  • Material Design patterns
  • Component driven development
  • Thorough understanding of React.js and its core principles
  • Familiarity with modern specifications when developing components
  • Experience with JSS, SCSS, Tailwind CSS, Redux, Jest, Material UI, and Storybook UI
  • Knowledge of React Native is a plus
  • Familiarity with RESTful APIs
  • Knowledge of Docker and Docker Compose
  • Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc.
  • Experience with common front-end development tools such as Yarn, Babel, Webpack, NPM, ESLint etc.
  • Ability to understand business requirements and translate them into technical requirements
  • Experience with Git

About Acorn Insurance

We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customer’s unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Perk Box Online & High Street vouchers and discounts
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • National vocational qualifications
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network includes:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

If you would like any further information, please call our Talent Acquisition Department who will be happy to assist you with any queries on 01704 336 012 or alternatively email talentacquisition@acorninsure.com

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

SQL Developer

Role: SQL Developer

Location: Liverpool / Formby / Working from Home

Working hours: Monday to Friday 9:00 am to 5:30 pm (37.5 hours per week) – flexibility will be required due to the nature of the role

What you will be doing:

  • Involved in agile development practices
  • Supporting the BAU and Development teams
  • Writing SQL CTE queries, procedures, functions, views, triggers
  • Working with complex database schemas with high transaction volumes
  • Migrating to cloud environments
  • Supporting production as well as development systems
  • Paired programming, as required
  • Supporting the Head of Dev and Data Admin in all aspects of Db administration
  • Optimizing enterprise-level database systems
  • Implementing data security and redundancy solutions
  • Working with DevOps and Infrastructure engineers

What we’re looking for:

  • 5+ years experience with SQL development
  • Strong Microsoft SQL Server optimal programming techniques
  • Evidence of discipline and diligence
  • Excellent understanding of DRI and database design best practice
  • Experience with transactional and reporting database systems
  • Strong experience in SSIS / SSRS / Power BI
  • Experience with Data Warehouse including development and implement ETL routines according to the Data Warehouse design and architecture
  • Experience of Azure SQL Database / Data factory / Synapse
  • Implementation of database performance optimization techniques
  • Implementation of locking / anti-blocking strategies
  • Experience of replication / log shipping / backup Implementations

Benefits

  • Flexible working including possible WFH
  • Competitive rate
  • Casual dress code
  • Liverpool area office base

About Acorn Insurance

We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customer’s unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with the fastest-growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include;

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week, selected offices
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network includes:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Systems Support Analyst (External)

Role: Systems Support Analyst

Location: Hybrid – Liverpool

Working hours: ​Monday to Friday from 9:00 am to 5:30 pm plus 1 in 4 Saturdays from 9:00 am to 5:30 pm, 37.5 hours per week

Salary: ​£19,000 – £24,000 DOE

What you will be doing:

  • Provide System support to the business user base.
  • Recreation of system bugs and accurate bug logging with third-party system providers.
  • Participate and support in UAT software testing.
  • Work closely with the internal compliance department to ensure system documents are maintained and compliant.
  • Assist in the maintenance and distribution of insurance products from a technological perspective, utilising bespoke software house toolsets.
  • Participate in production support (1st line) and continuous improvement activities to enhance team practices and maintain high-quality solutions.
  • Work closely with department management to define product solutions at a technical level whilst considering best practices, version, and change control.
  • Work closely with software house Analysis, Technical, and Development teams as necessary.
  • Assist with application and product testing as required.

What we’re looking for:

  • Problem-solving skills.
  • Excellent written, communications, and consultancy skills.
  • The ability to work under pressure and tight deadlines.
  • Excellent customer service.
  • The ability to work under pressure.
  • Experience in analysis, design, and software house toolsets, for example, Product Builder/Writing tools, Rating Engines, and Reporting Tools. (Desirable)

About Acorn Insurance

We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade, and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customer’s unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with the fastest-growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include;

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week, selected offices
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network includes:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Systems Support Analyst (Internal)

Role:​ Systems Support Analyst

Location: ​Hybrid – Hanover

Working Hours: ​Monday to Friday from 9:00 am to 5:30 pm plus 1 in 4 Saturdays from 9:00 am to 5:30 pm, 37.5 hours per week

​Closing Date: 11/08/2022

What you will be doing:

  • Provide System support to the business user base.
  • Recreation of system bugs and accurate bug logging with third-party system providers.
  • Participate and support in UAT software testing.
  • Work closely with the internal compliance department to ensure system documents are maintained and compliant.
  • Assist in the maintenance and distribution of insurance products from a technological perspective, utilising bespoke software house toolsets.
  • Participate in production support (1st line) and continuous improvement activities to enhance team practices and maintain high-quality solutions.
  • Work closely with department management to define product solutions at a technical level whilst considering best practices, version, and change control.
  • Work closely with software house Analysis, Technical, and Development teams as necessary.
  • Assist with application and product testing as required.

What we’re looking for:

  • Problem-solving skills.
  • Excellent written, communications, and consultancy skills.
  • The ability to work under pressure and tight deadlines.
  • Excellent customer service.
  • The ability to work under pressure.
  • Experience in analysis, design, and software house toolsets, for example, Product Builder/Writing tools, Rating Engines, and Reporting Tools. (Desirable)

About Acorn Insurance

We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade, and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customer’s unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with the fastest-growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include;

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week, selected offices
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network includes:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Telematics Sales Agent (External)

Role: Insurance Sales Agent

Location: Liverpool city centre

Working hours: Monday to Saturday, 37.5 hours between 8:00 am and 7:30 pm on a three-week rolling rota, including 1 in 3 Saturdays

Salary: £21,000 – £24,500 OTE

What you will be doing:

  • Quoting and closing new business enquiries
  • Building and maintaining long-standing client relationships
  • Amending customer policies, payments and schedules
  • Retaining existing clients at renewal
  • Supporting customers with existing policy amendments
  • Working towards individual and team targets
  • Providing excellent rapport building skills.
  • Handling sensitive information and following data protection principles
  • Adhering to strict FCA guidelines
  • Providing a professional service and promoting our brand in a positive manner

What we’re looking for:

  • Clear and effective communication skills
  • Ability to assist with clients of all ages and backgrounds
  • Excellent organisational skills and ability to prioritise work
  • Strong literacy & numeracy skills
  • Ability to develop relationships from scratch
  • Excellent telephone manner

About Acorn Insurance

With 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist.

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network including:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career with Acorn Insurance

Total Loss Handler (Sevenoaks)

Role: Total Loss Claims Handler

Location: Sevenoaks

Working hours: Monday to Friday 9:00 am to 5:30 pm, 37.5 hours per week.

Salary: A competitive salary package of £21,000 – £24,500 OTE

-A starting salary of £21,000 per annum.

-After 6 months of successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.

-Upon passing developmental competencies, after 12 months of service you will receive a further uplift of £1000 taking your salary to £22,500 per annum.

-After 18 months of service you will be eligible for a £2000 KPI related bonus taking your total earnings to £24,500 OTE per annum.

What you will be doing:

  • Proactively manage a portfolio of policyholder total loss claims through to settlement.
  • Complete thorough indemnity investigations on all cases
  • Work closely with the in-house engineers to guarantee a fair settlement with the policyholder
  • Ensure that all validated claims are processed within the agreed SLAs
  • Provide excellent customer service level expectations, taking ownership of all inbound communication
  • Show attention to detail in the handling of insurance claims and provide chronological notes for the customer
  • Provide effective communication to Policyholder of all claim decisions and progression of insurance claims
  • Maintain effective diary management to reduce settlement time
  • Expertly assess policy indemnity

What we’re looking for:

  • Attention to detail
  • Strong customer service skills
  • Motivated self-starter
  • Confident and persuasive communicator
  • PC literate with excellent administration and processing skills
  • Relevant experience in the insurance sector

Why Acorn Insurance?

Acorn wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network includes:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career at Acorn Insurance

Total Loss Handler (Liverpool)

Role: Total Loss Claims Handler

Location: Liverpool

Working hours: Monday to Friday 9:00 am to 5:30 pm, 37.5 hours per week.

Salary: A competitive salary package of £21,000 – £24,500 OTE

-A starting salary of £21,000 per annum.

-After 6 months of successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.

-Upon passing developmental competencies, after 12 months of service you will receive a further uplift of £1000 taking your salary to £22,500 per annum.

-After 18 months of service you will be eligible for a £2000 KPI related bonus taking your total earnings to £24,500 OTE per annum.

What you will be doing:

  • Proactively manage a portfolio of policyholder total loss claims through to settlement.
  • Complete thorough indemnity investigations on all cases
  • Work closely with the in-house engineers to guarantee a fair settlement with the policyholder
  • Ensure that all validated claims are processed within the agreed SLAs
  • Provide excellent customer service level expectations, taking ownership of all inbound communication
  • Show attention to detail in the handling of insurance claims and provide chronological notes for the customer
  • Provide effective communication to Policyholder of all claim decisions and progression of insurance claims
  • Maintain effective diary management to reduce settlement time
  • Expertly assess policy indemnity

What we’re looking for:

  • Attention to detail
  • Strong customer service skills
  • Motivated self-starter
  • Confident and persuasive communicator
  • PC literate with excellent administration and processing skills
  • Relevant experience in the insurance sector

Why Acorn Insurance?

Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

  • Service-related holiday entitlement capped at 32 days (including bank holidays
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit deliveries twice a week
  • £500 bonus for every new colleague you recommend to the business
  • Free monthly Café Nero Coffee
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Service-related holiday entitlement capped at 32 days (including bank holidays)
  • Clearly defined progression paths with training and support
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support network includes:
  • 4 Free Counselling Sessions
  • Access to a free 4-week programme of CBT with a trained Therapist Mentor
  • Unlimited access to a telephone councillor 365 days a year, 24/7
  • A UK wide network of Mental Health First Aiders
  • Competitive salary
  • Free Hot Drinks on Site
  • Dress Down Days
  • Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
  • Company Pension Scheme
  • Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Apply today to start or enhance your career at Acorn Insurance